If an organism is made up of people, you have all of the individual intelligences plus what’s possible between any two people – or three, or four.
To the extent the above is true, the fully intelligent organism is one where all “cells” are in unity.
This calls for every cell to know what to aim for and what to yield to at any given crossroads.
Example of what to aim for by home-care company Buurtzorg: “client’s independence”
Example of how to prioritise in the exceptionally thin manual for new employees by American retailer Nordstrom: “Use your best judgement in all situations. There will be no other rules.”
